Presentation (20 minutes) – maximum of TWO speakers per presentation TAFE Directors Australia Convention 2026

Community Prosperity – Digital Service Centres at Palm Island and Yarrabah (130856)

Jane McKellar 1 , Susan Kinobe 1
  1. TAFE Queensland, Annandale, QLD, Australia

The presentation explores how Digital Service Centres in Palm Island and Yarrabah can drive innovation in education to foster community prosperity. These centres serve as vital hubs for digital access, learning enhancement, and bridging educational gaps in remote Indigenous communities.

Palm Island and Yarrabah face distinct educational challenges due to geographic isolation. The establishment of Digital Service Centres presents a transformative opportunity to overcome these barriers by leveraging technology to deliver inclusive, high-quality education.

The Palm Island and Yarrabah Digital Service Centres, developed in partnership with TAFE Queensland, are part of a broader Queensland Government initiative aimed at empowering First Nations communities through digital inclusion, employment, and education.

Key objectives included:

· Employment creation

· Pre-employment training and skills development

· Job creation and career pathways

· Traineeships and educational pathways

· Community-led growth and empowerment

· Cultural safety and inclusion

· Digital economy participation and innovation

These centres are strong examples of how community-led, government-supported, and industry-partnered initiatives can deliver real outcomes in education, employment, and digital inclusion. Key successes to date include:

· Employment of at lease 40 locals transitioning into paid digital roles supporting high-level organisations such as Telstra

· Completion of Certificate III in Business while working in the paid roles

· Community ownership

· Generational impact

· Commercial viability

· Digital integration, upskilling and community infrastructure investment

· Award winning programs:

    o 2025 Queensland Premier’s Industry Collaboration Award

    o 2025 Australian Training Industry Collaboration Silver Award